It is always very easy and convenient to order wok hey online to save time waiting personally at the stall. This time I was surprised that one of my order came without beef slices as I ordered. However once I feedback to wok hey CS, they attended to my problem promptly. I would say that their service recovery is very sincere and top notch. I will still patronise wok hey even with small hiccups like this. As their staffs are all very hardworking and tough to fry and cook non stop behind the hot wok.. kudos to them.
I ordered a meal for my son here, and the online ordering process was so easy and seamless! The food was great and high quality. My child is excited to try it again!. Take a note it will take around 30min to prepare the meal.
I would like to compliment your staff, Syahmi (yellow shirt), for his excellent service. He was very friendly, polite, and helpful when serving ordered udon and my friend ordered rice with prawn. The food was nice and served properly.