Waited 40 minutes for my food when the sign clearly states 15–20/30 minutes. That’s already quite disappointing. On top of that, I ordered egg fried rice but was served noodles instead. There was also a bit of attitude from the staff when I was asking the status on my food, which didn’t make the situation any better. Overall, not a pleasant experience. I hope the service and order accuracy can be improved.
I order a fresh udon and they gave me a ramen. This is so poor from a highly regarded chain and I really expected better. This isn't an event like this has occured as they often get my order wrong.
Ordered two box for self pick up and one without chilli as my fren is a vegan cant take your chilli and another is for myself with stir fry in But can see both boxes never follow instructions at all Really disappointed as my fren cant eat because of your mistake Add ons to this ,we are a regular customer with this outlet but the previos two times when we ordered the fried rice the standard has definitely dropped alot The taste has no wok hey smell at all and is not as good as before already not sure if you have changed your menu or chef Will minitor and might not order again if the standard keep dropping