I wanted to take a moment to recognize Teresa for the exceptional service she provides at Wingstop. Every interaction with her has been positive, and she consistently goes above and beyond to ensure customers have a great experience. Teresa is always welcoming, friendly, and professional. She handles busy periods with a calm and positive attitude, making every customer feel valued and appreciated. Her attention to detail, strong work ethic, and commitment to excellent customer service truly set her apart. What stands out most is her genuine kindness and willingness to help. She takes pride in her work and represents Wingstop in the best possible way. Employees like Teresa are the reason customers keep coming back. Thank you, Teresa, for your hard work, dedication, and outstanding customer service. You are a tremendous asset to the Wingstop team, and your efforts do not go unnoticed.
I’m quite disappointed with the service today. During a busy period, several staff members were talking among themselves while customers and delivery riders were still waiting for their orders, which had yet to come out from the service area. I also noticed that some staff were wearing their masks below their mouths and noses while continuing to talk and prepare food, which raises hygiene concerns. The only staff member who appeared professional was the auntie at the counter. Despite having a lot of packing to handle, she was still trying her best to communicate with customers and delivery riders. Her effort and professionalism were noticeable and appreciated. 09/03/26 eta time 1955
The cashier Aditya was very friendly when taking our orders. He recommended us the choices of flavours, patient in taking our orders. Food is very delicious and delivered on time.