ToujiangXSeriously, the customer service at this station needs tremendous improvement. The way the cashiers handled customers was rude, dismissive and unprofessional. 1. First incident — Chinese staff I was queuing properly and patiently for payment when a Chinese staff member directed me to use the self-service kiosk. She tried to assist me by touching the screen several times but was unable to complete my transaction. She then told me to return to the queue while she walked away and started talking to another a male who just walked in. 2. Second incident — Indian staff When it was finally my turn to make payment, the Indian staff member simply dumped my receipt on the counter/table and immediately to assist another customer at the kiosk. This kind of attitude is unacceptable. Customers should be treated with basic courtesy and respect, regardless of how busy the station is. I strongly urge the management to look into this incident and provide proper customer-service training to the staff. Good service is not just about completing a transaction — it is also about how customers are treated. *ONLY the pump attendant had above average customer service. Otherwise , this station deserves 1 instead of 2 stars.
Tk SimStopped by to pump petrol on a Monday morning in mid Dec 2025. The elderly uncle attendant was friendly; he helped guide the vehicle to a suitable petrol pump and shared more about what to do and how to pay. As an aside, there is a SingPost mailbox near the exit of this petrol station
Danielle XuIt a petrol station for the Rich. If you drive nice Car,they will help you pump petrol. Very polite and friendly. If you are driving commercial you will get AMAZING 🤩 service
