The cashier auntie wearing spectacles, "Kwek Kay Noy" acting very weird during her shift. Always raises her voice at the cashier area and also noticed she giving receipts to customers in a rude manner. Ever saw she argue with customers a few times before. She need to calm down. Hope her supervisor can give her some advice
I would like to commend Mr Maran for his excellent service and professionalism during my visit to the Esso station on 17 December 2025 at around 7.00pm. I had arrived with a punctured tyre and was feeling anxious while making arrangements for assistance. Noticing my situation, Mr Maran proactively approached me and offered his help. He guided me to the air pump area and assisted with inflating the tyre. Upon realising that the puncture was more serious and the tyre went flat shortly after, he advised me to park the car safely aside while I continued to seek assistance. While I waited in my car for the tow truck to arrive at around 8.45pm, Mr Maran kindly came over to inform me when help had arrived. As a lady driver feeling uncertain and stressed, I truly appreciated Mr Maran’s attentiveness, patience, and willingness to assist. In today’s environment, it is not common to encounter someone who genuinely offers help and care so readily. His thoughtfulness and dedication reflect a high standard of service, and I am very grateful for his support.
This is a self-service pump. They have attendants but don't know what they are doing. Walking around acting blur. Tried to clarify with the counter staff Margaret whether it is a self serve pump, but she avoided my question. This is not the first time, but this is the first time where the counter staff is rude. This is the worst pump I've experienced in Singapore.