AthenaFirst time dining at Soup Spoon with my family and never again! 1) Beef goulash was so tough, it is so obvious they just added the beef in the soup for a few minutes. The soup tastes like it’s been reheated a couple times & they just refill it with beef. 2) The chicken breast wrap was cold and soggy that after eating, my plate basically was filled with water. It tastes like a child made it. 3) The SG chicken & mushroom ragout was tasteless. It wasn’t well seasoned. The chunks of chicken were cut poorly and unevenly. honestly eating instant noodles is better than this. 4) the lemon ice tea has more ice than tea, extremely diluted. 5) food was overpriced for such poor quality. Guess the Chef didnt review the food before serving. Now that weve tried, never again. Will not recommend to family and friends.
DanielFirst time coming here and super dissatisfied. They skipped my order and I was waiting 20 Minutes for my food. After checking with them why my food didn’t arrive, they were like „uppps“….. soup quality was more bad than good. The bread is basically airplane bread. No nutrition at all. There are plenty of other options nearby. No thanks for having me 🫶
Quinn LeeI am writing this review as their management seems to be pressuring all counter/outlet staff to get patrons to do so, but I genuinely thought this lady going by Priscilla at the Changi Ciy Point outlet deserves some praise. She is a fast and efficient worker without forgetting to be courteous and carry a smile when interacting with customers like me. Not many working as service staff in the F&B industry possesses verve, grace and spirit like she does. I hope the company shows her some love and recognition to reward her efforts! Food-wise, I had their clam chowder, which was inundated with chewy clam meat and potato chunks. I like the dash of salsa to bring some contrasting heat and help cut the richness of the cream stew. Their creamy soups have too much pepper in them imho, a move I question as pepper can be added voluntarily by patrons as an optional condiment if they find their soups too flat. Some people cannot take much pepper due to health concerns and/or dietary considerations. Last of all, I appreciate the fact that the Soup Spoon tries to bring value to its repeating customers in the form of Shopee deals, in-app member coupons (though not as attractive as their Shopee deals due to all the minimum spend terms) and soup samples. With such deals, I can enjoy a sumptuous spread at around $10, or even slightly lesser, every now and then. Incidentally, I found it uncanny that all their staff are either Indians, Filippinos or Malays - not a single Chinese or Caucasian staff member in sight, after having just visited their outlets at Bugis Junction, Paya Lebar, and Changi City Point.
