Coffee and tea is standard TCB experience. Service is good in general. when i came on a saturday afternoon about 3pm, staffs were visibly busy and the place was 90% full. So some tables were not cleared. we had to clear the tables ourselves. which was ok. the yuzu chrysanthenum cake were good.
Very disappointed with the service at this Coffee Bean & Tea Leaf outlet. I just added one more item to my order about half an hour before closing (around 11:30 pm), and the staff showed a black face and looked clearly unhappy. She even served cold spicy chicken puff despite saying she made it hot. Even if it’s near closing time, customers should still be treated with basic courtesy and respect. Poor attitude and unwelcoming service leave a bad impression — not what I expect from Coffee Bean & Tea Leaf.
My go-to spot for breakfast! The manager and the entire team are consistently friendly and always serve with a genuine smile. It’s rare to find such great service every single day. Highly recommend!