Tay ML2 mouthful of pasta (1 scoop) for $6. Staff insist that it's the standard size. Never going to order this again, deeply disappointed. Its not even enough for a kids size. Just saw similar feedback by others.
Nurul HarfathinVery disappointing customer service experience at Texas Chicken Junction 10. We wanted to make payment at the counter instead of using the machine, but the lady at the counter literally ignored us. We were standing there waiting for assistance, but she didn’t even acknowledge us or ask what we needed. There was also another staff member, a Chinese guy with a tattoo on his left hand, who was nearby but also completely ignored us. Nobody bothered to ask whether we needed any assistance. I understand it can be busy, but basic customer service is simply acknowledging the customer and offering assistance. Unfortunately, the service we received today was really disappointing.
Wiz YeoI had a mixed experience here, but the fried chicken itself was a winner. I ordered the 2-piece meal and was served a drumstick and breast meat. Both were crispy on the outside while being tender and juicy on the inside. I’m usually wary of getting dry breast meat, but they prepared it perfectly. The coleslaw was a great side, and the honey-butter biscuit was served warm and felt very comforting. The disappointment came with the ala carte items. The buns on my chicken burger were stale and dry, and the fried chicken patty inside was a tad dry too. I also grabbed a Tex Wrap for a friend, and she had the same feedback, the chicken inside the wrap was a bit dry. It’s strange that the standard fried chicken was so succulent while the patties in the burger and wrap were disappointing. Perhaps it was just a one-off issue with that batch, but next time I think I’ll skip the burgers and wraps and just stick to their excellent fried chicken.
