Never really left a review for a fast-food place before, so here we go~ Haven’t had Texas Chicken in a long time!! Food came out quick as usual, and the chicken was still really good, tender and flavorful. Fries-wise, I personally prefer KFC’s hahahaha, but the butter biscuit here is definitely a win. One thing to note though, my friend tried the chicken rice and it was super salty, couldn’t even finish it. Also, the self-ordering machine was lagging a lot, which made ordering pretty difficult.
First, I must give a high compliment to the restaurant staff. The helpful service was excellent, and I genuinely love the chicken spice (or the food, if you prefer a broader term). The quality of the food and the efforts of the team made the visit enjoyable. Unfortunately, the experience was severely undermined by a critical facilities issue: the air conditioning has not been functioning for the last four days. The heat inside the restaurant was so extreme that I was sweating heavily throughout my meal. This is an uncomfortable and unacceptable environment for both customers and staff. SAFRA Management needs to take immediate note of this ongoing problem and prioritise the repair of the air conditioning system to restore a pleasant dining atmosphere.
Clean, quick service, great fried chicken in a quiet roomy spot! Enjoy the food without usual stress to leave quickly!