Joe TMale staff with gold chain was extremely rude! A lady went to purchase a box of cake and paid with cash. Without knowing the exact price, she went back to check by asking nicely after receiving the change. But the male staff replied in a rude manner and said $3.40! Then the lady said thanks and walked off while talking to her friend that things has increased price. And from the back, the male staff replied loudly: “ everything has already increased “ in an unhappy tone.
kopisusu_Today, I made a purchase at the Swee Heng Le Quest outlet and was served by an elderly staff member named Sou Ying. While waiting for my payment transaction to be processed, I picked up the items that had already been packed by her. However, she suddenly pulled the plastic bag away from me and said, “Don’t take first! My receipt hasn’t come out yet.” I found her tone and attitude extremely rude and uncalled for, especially since I was clearly in the process of making payment for the items. In addition, I would like to highlight that she does not appear to dress appropriately for an F&B role — she often does not tie up her hair or wear a hair net, which raises hygiene concerns, especially when handling food. I hope management can look into this matter seriously by providing proper training and ensuring that staff maintain good hygiene and professional conduct at all times.
Melvin J.Ordered the kit kat waffle for $2.20. The pandan flavoured waffle is fragrant, soft, and slightly crisp on the outside. The kit kat chocolate spread has bits of crunchy biscuit mixed in it. Would recommend if you're a sweet tooth person haha!
