MomoI would like to make a complaint regarding an older female staff （so annoying) member who was working at around 6:00 PM on 1 July 2026. During my order, I clearly requested that one particular vegetable not be included, but she added it anyway. I repeated my request several times. I also asked for extra corn at least five times, yet she either did not hear me or did not pay attention to what I was saying. In addition, I was not given cheese, even though cheese is supposed to be included with the item I ordered. When I pointed this out, it was not handled appropriately. What frustrated me most was not the mistakes themselves, but the fact that my requests were repeatedly ignored. As a customer, I expect staff to listen carefully and follow reasonable order instructions. This experience felt dismissive and unprofessional, and it significantly affected my overall impression of the service. I hope management can look into this matter and provide additional training to ensure staff pay closer attention to customers’ orders and requests in the future.
Krystal DeppI’ve never reviewed a subway before but his one was so disgraceful that I have to. This sandwich literally tasted like nothing. I’m seriously not over exaggerating- my husband said the exact same thing. I genuinely don’t understand how bread, sauce, meat, cheese and salad can all taste like nothing. I was so confused and extremely annoyed. I felt like I hadn’t even eaten anything nutritious.
HYPaid for a small fountain drink and only realized they were out of Coke Zero after I had filled the cup with ice. When I asked the cashier if I could get the bottled one instead, she said I would have to pay another 50 cents. After paying the additional charge, she insisted on taking away the original Subway cup, pouring out the ice inside, and giving me a new mini cup half the size and without a lid. Still dumbfounded by what just happened.
