ChangyuThere is this chinese staff member at this Subway branch who was extremely unfriendly and rude throughout my visit. As I do not usually eat at Subway, I was unfamiliar with some of the menu options and needed a little time to look through the menu before ordering. However, the employee at the front counter stared at me impatiently the entire time, making me feel rushed and uncomfortable. When I asked a few questions about the food choices, he responded in a very rude and impatient manner, as if I was asking something foolish. During the ordering process, he barely spoke, continued frowning at me while I was deciding, and showed obvious irritation whenever I asked for clarification. What made the experience even more disappointing is that this Subway branch is located inside a private hospital. Patients and visitors who are already under stress should not have to deal with such poor customer service. I was simply trying to get lunch while accompanying my father at the hospital, but this employee’s attitude completely ruined the experience and left me feeling very annoyed. I rarely leave negative reviews for restaurants, but this experience was unacceptable. It gave me a very poor impression of both Subway and the hospital environment, and I do not think I would want to revisit this particular branch again.
Winston CIt's a small outlet inside Mt Alvernia hospital. Looks for the directional signs to find it. Service staff is helpful and meal at Subway has expected certain since they have a systematic way of preparing the meals. I had the 6 inch breakfast set - Sausage Ham and Cheese. Taste good.
AaronOrdered triple cheese rotisserie chicken. Was informed that I could not customize the subway as it was a signature sub. Did not fill the signature with correct vegetables.
