Nur MayaI am a staff there and I am supposed to receive staff discount but the old lady cashier did not give me staff discount so I was forced to pay the full price. There were people queuing so i didnt make a fuss and just complain here. Receipt doesnt show any deduction. I also check online the price not non staff, hence i know that i was not given the discount. Please do ur job properly.
Hilo“You just need to answer yes or no!”- from the person in pic in a very rude n bossy tone, talking as if he/she is a police officer or what. So the story was: i ordered two 6-inch subway, one bbq sauce, one spicy mayo. This person finished preparing the bbq sauce one, and then he/she was holding the spicy mayo bottle asking me whether it was the one, I told him/her “yes, Spicy mayo. On the other 6 inch. “ then he/she gave me the rude instructions which is “You just need to answer yes or no!” When I questioned him/her about his/her rude way of talking, he/she still tries to justify his/her offensive behaviour. Hello. I am here to buy bread not to find myself a boss or teacher. No reasons can justify your rude behaviours. If you don’t know how to talk without a questioning tone, then learn from scratch. Even the Hermes SAs are not talking as bossy and offensive as you. No wonder other comments said this outlet is the worst across Singapore. Customers who come here plz prepare to be scolded or questioned by their staff :) As to the old auntie the other low rating comment mentioned, I observed that she is actually a warm hearted person, she just talks in her own way, sometimes sounds like scolding, but generally with no bad intentions. When sitting there having my lunch, i can obviously notice that some of the customers are not happy about the rude n bossy tone as well. Some just choose to bear with it.
Castelle LowA senior staff lady here is so impatient, rude and annoying. I think her name was something like “Ay Lay”? She keeps scolding the other staffs impatiently, “why so slow?! (In chinese) Faster lah you!” The next moment, she will be complaining about other things and people. She made my dining experience horrible. Please teach your employees properly and correct this behaviour.
