Very very disappointed in my sub orderedd today. Previously I had ordered the same sub at this same branch and it came out fine but today even though my sub was put into the oven, it came out ice cold, the cheese visibly not melted, I am not even sure if the oven was on. After feedback to staff, they proceed to microwave my sub... it did make the sandwich hot and it made the sandwich soggy and unappealing.. It is obvious the server lacked proper training or assistance, as my order instructions was not implemented correctly as well. Will not dine at this place again if the same staffs are on duty.
Tried the Daily Sub for the first time at this Subway outlet and was quite disappointed compared to other branches. Only two bread options were available—white and wheat—while other outlets typically offer the full selection. The sandwich preparation felt rushed and lacked care; vegetables were placed rather messily, portions were noticeably small unless specifically asked for more, and there was no lettuce in stock at all. Although the bread was put into the oven, it came out cold along with the cheese, suggesting the oven may not have been properly heated. The overall impression was that the server lacked proper training and passion in food preparation, which unfortunately affected the entire dining experience.
I had a wonderful experience at Subway today thanks to Sara! She was very friendly, attentive, and made my order exactly how I liked it. Her cheerful attitude and patience really stood out, and she made the whole visit pleasant. Great customer service from her, Thank you, Sara! ❤️