RaviI felt really disrespected during my order at **Subway**. When I asked for vegetables, the staff member responded by shouting “I know.” I stayed calm and polite, but while I was simply looking at my order being prepared, he shouted again, asking, “What are you looking at?” I understand everyone can have a bad day, but in a professional environment, it’s not right to speak to customers like that. That said, I truly appreciate the other staff member who handled my order politely and helped ease the situation—thank you for that 🙏 I enjoy eating at Subway and the food is always good, but experiences like this make me reconsider whether I should visit this outlet again.
edtayjbI was here today to take away my "must always order" Subway choice of Tuna Multigrain Wrap. I never tire of it and it very rarely goes wrong for me, wherever I order it, whether in Singapore or overseas. My ordering experience at this Hillion Mall outlet was very good - I was welcome by the female crew member from afar, who took my order with a smile and in a very friendly manner. And the subsequent male crew member who prepared my wrap content-wise and took my payment was very professional and very friendly and courteous. While I took away my order, I could see that the dining ambience here was very good - spacious seating and in air-conditioned comfort.
star littlebad service at this outlet, many times visited noned of the staffs gave service, the tall chubby guy with glasses gave bad attitude even ignored customer and face seem very unhappy, the filipine aunty even worse blame customer for her own fault, said i never say but i did twice... worse outlet and service with bad attitudes and sandwich is pathetic only 200 gram each for 6 inch.. i have better experience elsewhere
