MH ThamOrdered a takeaway and the prices were still acceptable, despite an increase in prices for all items. Have wanted to have subway for the longest time but delivery prices were ridiculous. Standards of food have maintained and portions remained. Staff could be more friendly and less robotic.
Nimfa BibonMy first time trying Subway and unfortunately, it was a very disappointing experience. I ordered the beef brisket, clearly mentioned it to the staff, and even agreed when she asked if I wanted cheese. However, the beef was never added to my sandwich. I assumed it would come later, but instead, she moved straight to asking about the vegetables. Since the queue was long and there were only two staff working, I felt too shy to speak up. In the end, I paid for a sandwich without the main item I ordered. For a first visit, this left a very bad impression.
Ariel G.0 stars for service. The female staff, Afiqah, displayed atrociously poor attitude when serving my order. I had to ask for extra veggies several times - that's how little veggies she gave for my salad. All the while she gave a black face. If Subway understands that customer satisfaction directly impacts their business success, then maybe we can see them buck up on hiring decent staff instead of rude, entitled ones. This is not the first time I've encountered unbelievably poor service at Subway.
