First time revisiting Stuff’d after the renovation, and probably my last. I went around 7:30 PM, which I understand is peak hour, but the small portion size and missing ingredients were disappointing. I ordered a Daily Bowl with onions and received only a tiny sliver of onion. The Smoky Egg Mayo that I paid for was also missing. I bought the exact same order from the WWP outlet at around the same time yesterday and received noticeably more food, so it’s clear this is an outlet-specific issue. For $8.60, the portion size was terrible and definitely not worth the price. I would not recommend ordering from this outlet.
Stuff'd at City Square Mall - I was here today (21 January 2026) to take away my usuals from Stuff'd, an Ultimate Kebab of chicken and beef in a wholemeal wrap and a Chicken Daily Bowl. By the way, it was my first time visiting this Stuff'd outlet at City Square Mall and it was my first time using the self-order kiosk at Stuff'd - as my go-to Stuff'd outlet at Hillion Mall in Bukit Panjang still uses a manual ordering system over the counter. Anyway, as always, the food from Stuff'd never disappointd in terms of taste and texture. And the service here at this outlet at City Square Mall was very friendly and courteous.
I would like to commend staff Issay for her excellent customer service. She is attentive and genuinely helpful. She handled my concerns promptly and with professionalism, ensuring that everything was clearly explained and efficiently resolved. What stood out most was her positive attitude and willingness to go the extra mile to make sure I was satisfied. Overall, it was a very pleasant experience, and I truly appreciate the high level of service provided. Keep up the great work!