I'm amazed at the hospital's solution for pharmacy dispensary. An additional online registration is required for all patients, queue number is then issued, to wait for the counter call up, and order medication, and wait for collection. What is the objective for this implementation and how is that efficient? It doesn't streamline the process, nor does it shorten the waiting time. Overall, it's a ridiculous addition to an already overwhelmed system. The solution do not solved the problem. Do better NUH.
The payment department staff super careless. I make full payment thru visa for my medical bill on 13 May recently. Yet, they still deduct from my medisave which meant double payment. I just call the payment office, the staff told me that because previously you warded in other hospitals and did sign the medisave form resulted whenever you go to hospital they will deduct thru your medisave and I must sign another form to revoke it. You see how horrible, if old people how they know that which means every time they visit they will double payment. Be careful and check your medical bill
Located next to Kent Ridge MRT and with plenty of eateries, NUH medical centre is modern and convenient. But like all public hospitals, crowds and long wait time are a feature, in contrast to private clinics.