I visited your outlet today and was disappointed with the service. There were no customers at the time, but the staffs showed no engagement, and my waffle was placed on the counter without any communication by one of the malay lady. I hope you can look into this and improve the customer experience.
Prima Deli always made the best waffles. Soft, sweet, nice feelings and delicious. But their prices have been increasing. They should consider lowering their price as there are many bakeries everywhere.
While the waffles at PrimaDéli are undeniably delicious and cater to my love for waffles, I must express my disappointment with the service attitude. The staff's communication gives off an impression as if I were asking for free waffles, creating a negative experience. It's disheartening to note that similar issues have been echoed in other reviews. While the taste of the waffles is commendable, the overall experience is marred by a lack of customer-centric service. PrimaDéli may want to address this aspect to ensure that customers can enjoy their delightful waffles without feeling unwelcome.