Ordered a plain waffle and she took a while at the cashier and the waffle came out a bit burnt. Second time I’ve tried to get a waffle here and both times, couldn’t finish cause of the taste being bland or burnt. Edit: Prima Deli is known for its waffles but this branch, the taste is so bland and dry, feels like wasted $. Wouldn’t buy again.
I highly recommend this Primal Deli bakery at Punggol Plaza. I ordered two cakes for a big family celebration and they were an absolute hit with all our guests. The 70th Birthday Cake: Classic vanilla sponge with strawberry filling. It was incredibly fresh and light. The 21st Key Design Cake: Chocolate sponge with hazelnut crunch filling. The perfect balance of rich flavor and texture.Both cakes tasted amazing. Multiple guests even went back for a second slice! The customer service here is stellar. The staff is friendly and gave excellent advice when we were ordering. They offer a huge variety of fillings to choose from, making it easy to customize exactly what you want. To top it all off, the pricing is highly affordable for the outstanding quality you receive. I will definitely be ordering from them again!
19.12.25 My bday cake all good. But when I asked for additional plastic bag for my cake was turn down by the chinese lady wif long hair. I bought 1.2kg cake for additional plastic she wanted to charge me which I felt shouldnt in order to build good cust svc.