Dear Polar, I was one of your customers this morning at The Woodleigh Mall and was attended to by one of your staff who seemed to have some visual impairment. Thank you for hiring someone with visual impairment. While my purchase with a foodline voucher took some time as she experience some challenges, I was heartened to see how she remained resilient, polite and calm as she navigated the challenges and contacted someone on the phone for help. Please continue to do what you can to retain, acknowledge and reward your staff accordingly. I hope you can also consider to provide additional support for staff with impairment, where necessary. Thank you.
Was window shopping for a cake for my son’s birthday and your staff at this outlet was the best! She was very polite, engaging and super helpful. Bought a cake from her and wanted to let your management know the standard of service she provided was exceptional! Picture of said staff provided.
Satay chicken puff - promo buy 2 get 1 free @ $6.40. We finished all 3 puffs and couldn’t taste any chicken meat at all, totally overpriced even at the promo, disappointed.