Their food may be okay but the service is below par. When we try to pay for our items with our Foodline vouchers at this Polar outlet the Malay aunty on duty insists that we can't pay with vouchers when we have paid with these vouchers at other outlets. She is also unsure about the Foodline vouchers. We ended up not getting anything from the shop. Date of visit : June 2026
Poh Yen is an amazing staff member! She’s extremely patient and always works quickly and efficiently. She never rushes customers or shows any attitude — instead, she’s friendly, calm, and professional every time. Really appreciate her great service!
Loves Polar Puffs, this store at #b1-02, is a new store at Lavender mrt station, since November 2025 opens from 7.30am, Sharifa, a malay aunty is a very friendly person, buy above $10, get 10% discount on the passion card, go early, stock runs out fast at this small store for the otah puffs, signature chicken curry puffs.