Jonathan ChiaOrder delivery from website and got a very terrible experience from a restaurant that is specialised in pizza.. attached photo of the overly burned pizza and uncooked honey wing.. called up to check and was told "its just a little burn and normally they dont give to customer if its burn" so the manager had zero idea how i got the burn pizza from them.. after agree replacement from the manager end up getting with another burned pizza..and guess what response i get, it's the SOP or the oven issues..Because this pizza was personally made by the manager.. almost 2hrs of waiting and communication and we got no other choice but to enjoy Pizza Hut new flavor "Overly Crispy Burned Pizza" with overly expensive experience amount.. this new pizza only if the manager didn't know, because normally they don't give out even a slightly burned pizza..
Roslinda MohamedI had a really pleasant experience with the take-out service at Pizza Hut. The staff were friendly, efficient, and handled my order smoothly from start to finish. My food was prepared quickly and everything was packed neatly, making it easy to bring home. What stood out most was the staff’s great attitude—they were polite, welcoming, and made the whole pick-up process hassle-free. It’s always nice when a quick takeaway still comes with such good service. Thank you to the team for the excellent service. I’ll definitely be back again!
Wawan WanThanks to the Shift Manager today. She was very helpful, great & nice. When I arrived she told me to check the order first before leaving the outlet & on the spot she took my drinks out from the fridge after I’ve done checking my food order. When i reached home my drinks still cold. Thank you once again to the shift manager.. 😊
