Extremely rude staff for ignoring me when I stand at the counter saying hi hi so many times thinking that he didnt know I was there but he was just cant be bothered to respond to me. So I stand there watching him transfer sauce from container to metal tin until he finished then he is willing to respond to me. By the time I ask my question, he say sold out, need to wait 30mins to make new batch. I was thinking he could have respond to me straight and not let me wait, wasting my few mins or nicely respond to say give me a min to let me know he is aware that I am waiting. I walked away without buying but wasted my time waiting for a bad service staff just ignoring me pretending he didnt see me.
Terrible service on 9 April (~5:50pm). The lady behind the counter was too busy chatting with the chef to focus on customers. Even after I told her I was in a hurry, she kept talking and took her time. She also failed to mention they were out of cheese powder when I asked for condiments. When I went back to clarify, she gave me a major attitude. Extremely unprofessional to ignore customers and then get defensive about your own lack of communication.
The boy wih long hair was kind and patient with our order and he gave us a good time ordering and getting our order promptly and warm with a smile. Keep it up!