Visited Lot One outlet on 13.2.26. Even during peak hours, the pizza was freshly baked and delicious. The service was outstanding—friendly, attentive, and truly made the experience even better!
Another customer mistakenly took my order and opened up the pizza box, so the staff (nice uncle) immediately started preparing a fresh one for us. He even gave us 2 free chicken wings for the extended wait, thought that was nice of him 😁
I had ordered some pizza slices and garlic bread for takeaway 6 days back at Pezzo at Lot One mall. At that time, I had collected the pizza but because they said it would take 10 minutes for the garlic bread, I waited. But I was engrossed on my phone and soon I forgot about the garlic bread and left. I remembered about not collecting it when I reached home but it did not make sense for me to go back just for that. Today, I happened to visit LOT One again for some other reason and remembered this. I walked over to pezzo and explained this, and they were kind enough to give me a garlic bread without any invoice. Just on trust. So, I wanted to record this post for their service.