AX PrideI'm writing to express my disappointment and frustration with the service I received at the butcher and fish stalls in your market place. Today, I visited the butcher stall and found no staff attending to customers. When one finally arrived, I requested a whole chicken to be cut. He raised his voice, saying I needed to wait until there were no customers, despite there being no one else waiting. I found his attitude unacceptable. (I did not even asked him to rush!) Regrettably, my experience at the fish stall last time (ah mun) was similar. When I asked how to have the fish cut, the staff responded with a raised voice and a poor attitude. Some staffs mentioned these 2 guys received many complaints but they still continued to show attitude . This suggests a deeper issue with staff morale or management. Given these experiences, will go Prime Supermarket for fresher products and better service.
Pooja AI love this grocery store with a fair price. The name says it all. You can find all the household names and any stuff here. Meat, fruits, vegetables, anything. There was no queue at the billing counter. The staff was really polite and attentive. Love it. Would love to visit here again. Keep it up the good job. Little edit. Be careful with fruits.
Audrey OngCashier was rude. I was thinking about removing a small item from my basket but I didn't want to go back and put it. The queues were a little long and I had to pay with cash, I needed to go home quickly. I didn't know that the lady before me haven't pay, so I asked her to remove the item for me. She gestured me to wait, and said nothing so I thought everything was ok. But when the lady before me left, I asked again, I tried to ask nicely. But for some reason she replied with "不要就不要lor" (don't want then don't want lor). I was so confused because I didn't know that a small pack of seeds (the item I wanted to remove) was such a big deal enough to cause that reaction. Please, I know service is not the best industry to work at sometimes, but try your best to be more customer oriented. You're at work and you're getting paid for this. I did not have ill intentions and purposely make your day bad.
