RajaVery convenient place for family shopping. The store is spacious and well organized with a wide variety of groceries, fresh vegetables, household items, and daily essentials all in one location. Prices are reasonable and there are frequent promotions which help save money. Self-checkout counters make payment faster during busy hours. Staff are generally helpful and the store is clean. Good location inside Jurong Point mall and easy to access by MRT. Suitable for weekly family grocery shopping.
Stephen LimOn April 1, 2026, I had a remarkable shopping experience at NTUC Fairprice Extra at Jurong Point, where I purchased hot beverages. After I paid, the cashier carefully packed my items, but unfortunately, the bag tore due to the sharp packaging. However, near the customer service counter, Officer Ms. Loh Koy Lin's attentiveness transformed the issue into a positive experience, as she swiftly guided me to a table outside the counter and offered assistance. With genuine kindness, she asked me to wait while she fetched a new bag to repack my items, showcasing her dedication to exceptional service. Her professionalism and courtesy not only salvaged but elevated my shopping experience, leaving a lasting impression and highlighting the impact one team member can have.
Sheringham ZhouFairPrice Xtra at Jurong Point is a 24-hour retail giant. It’s my top choice for hot-pot preparation because the ingredient selection is so extensive and complete. From household needs to specialized food sections, this hypermarket is a fantastic all-in-one destination for families.
