The asst staff manager Chen Yi at Tiong Bahru Plaza is very rude. Her service is very bad, if I can give her zero star, I will definitely give her zero star. Wanted to redeem the free pancake, drink, bean curd & weekly cups using the vouchers purchased earlier. She raised her voice & being sarcastic at me, when I told her the plastic bag will give way when she put all 5 cups in 1 single plastic bag. 1 of the cup has some defect, she refused to exchange for me & her tone was raised up.
A bowl of porridge or soup? The porridge super watety and staff super rude. No sense of customer service and I think Mr Bean really need to make some effort to train staff on attitude.
Male guy (big & tall built) serve me on 5th Feb 2025, 7pm. He wasn’t the cashier but decided to kaypoh & rudely told me no payment via pay wave while pointing at the small sign. So, when I was ordering the food , the cashier took my order. As I a mom young kid, I try to keep an eye on her while ordering and overlook the signage of “no pay wave”. When the cashier told me the total bill, I mentioned pay wave. There’s wasn’t any response. Then I mentioned again “pay wave”. Then the rude male guy tell me off “no pay wave” and gesturing by pointing at the sign. Owners, please train your poor service staffs. Looking back at all the reviews, is evidently you have very poor service staff!