An old Indian man was in front of me ordering few pancakes. The staff attending to him understood his order and replied the same to the old Indian man. However, the cashier staff was speaking in Mandarin to the old Indian man. I was curious and asking the staff if the old Indian man understands what she is trying to say? The cashier replied me she has no idea and admitted that she doesn’t speak English, and still continue with her mandarin on the change returning to the old Indian man. Perhaps the amazing part was that the old Indian man understood what the cashier staff talking about in Mandarin. Good job Mr Bean! If there is an argument on the incorrect change, what language shall prevail?
What an irony, label says to be consumed immediately for optimum freshness and flavour. But staff already premade multiple cups in advance. Diluted and lack of flavour. Disappointing.
Food safety concern: do the staff clean the pan? Shall the pan be replaced when it has been coating the pancake with unknown black residue? Also the staff prepared mostly the more expensive menu for morning rush hour eg: selling only the egg mayo cheese pancake rather than pure egg mayo. What if customers are lactose intolerant? Does the branch intentionally make customers to opt for the more expensive pancakes pre-prepared during rush hour?