worst ever macs branch in SG. went there multiple times as it's convenient, fries is ALWAYS dried up and soggy. mac fries used to be the best, crispy and tasty but for some reason, i think this branch just cook a large batch of fries and just leave it there or something. there must be a reason why when it's served, it gets all dried up. swallowing it hurts ur throat. i bought a meal and got an extra pack of fries free so thats 2 packets of fries. i cdnt finish it, threw out like 80% of it. and i ordered a triple cheese burger, when I open bag, it was like mashed up to the size of my fist. everything's soggy too. pls avoid this branch. go to bedok interchange or east coast one. contacted macdonalds via their website, submitted a feedback and refund request but it's been like 3 weeks now and still no answer from them.
We Order 2 mcd spicy and i use my 800 point to redeem a nuggets...and hello McDonald team...what you pack for me? Only 1mcd spicy and mcd chicken...are you going to return my money? Next tine pls double check before you out the order.....
You know what this outlet is just so messed up they should close down the whole thing. Time and time again, 4 TIMES already, it does not matter if you are dine in, mc delivery (THE WORST), mobile order, every single time you get scammed. You will never fully get what you paid for, the only thing you get out of this outlet is a waste of your time, HUNGER and an incorrect order with no compensation. On mc delivery we waited 3 hours for food, even when the app stated delivered there was no meal delivered, we called the hotline who could not even reach the outlet, this happened twice! Benefit of the doubt, we ordered through grab food, instead of giving us the chicken burger they gave us PRAWN???? after another hours wait (allergic to seafood) Today tried mobile order, paid EXTRA for upsize meal just for the shaker fries (otherwise i would not have gotten upsize cause more expensive) and they forgot all our shaker fries ! Useless, time and time again, never give them the benefit of doubt, they will never change. Please compensate us for these constant messups, we pay and we dont get what we order! At least a refund for what we have ordered. Free money for you all ah nonsense PS rawdogging the burger and fries, zero sauce given! nice one