Firstly the self ordering kiosks had no table service tents/devices at all. Secondly there was no tissue/serviette provided with our order. Thirdly the malay lady staff who served this ice cream cone had the nerve to call it "normal size" despite it being around half of those at other outlets as if customers never visited different branches before? Lastly an old man who started blasting loud music from his handphone while eating at his table turned out to be a staff member like what the flying fish!
Might as well dispose the queue system. Always misleading customers. Displays order ready but always gets a cold reply “still reply”. Frankly a dining experience so disappointing.
Fries is soggy and feels like it’s fried twice and it’s not hot. Went to ask to change up. Staff straight alway went to take another one. It’s slightly better, hotter but still look non appetizing as the col of the fries just feels that the oil used to cook this isn’t fresh. Also their twister fries is getting from good to bad.