Jake WeijieOf 3 value meals this store gave my dad not a single order of fries 😂 how do you manage that? After phoning in and going back to the store. They had me wait for them to finishing frying. Thought they were joking with me lol. Am I expecting too much for the fries to be ready when I get there? (Took me 15mins to go down btw) Not the first time either. This store genuinely has a 50% chance of getting an item wrong every order. Do they realise they’re in FnB? I’m kinda angry at google for not letting me give a 0. This outlet has more than earned that. Whoever the manager is on 21st Jun 2026 Afternoon they are massively incompetent.
Patricia YeoRead some of the Google reviews about this outlet having a lot of wrong orders, made me think twice about ordering here, but it’s the nearest to me. So I decided to try and didn’t expect to be so lucky to receive a wrong order as well. I even made sure to check that all my food is inside before leaving the outlet as it takes me 17 min walk one way to get there. I just did not open the box to see. I guess firstly is the kitchen’s personnel assembling the burger into the paper box. And secondly, the person who packs our order into the paper bag should open and check that the right burger is being assembled. If not, there has to be a supervisor overseeing the assembly line if this is happening so often, it means the person assembling the burger either doesn’t know how to read the order or the heart is somewhere else while packing. Ordered the Spicy Tomato Double Fillet O Fish but was given the normal fillet o fish - single pc of fillet with tar tar sauce, surprise of the day when even the box says double fillet o fish. If they had given me a double fillet o fish w tar tar sauce, it’s still not so bad. But it’s gross to only have 1 piece when even the box says double.
Xie HVery small indoor eating.. and a small outdoor seats. V crowded during meal hours. Located inside Jur Spring CC. Carpark at vicinity. Washroom available on site.
