To the staff working today’s shift thursday, i ordered around 8.30pm , please take note of customer requests. I made a simple request for extra soy sauce and wasabi, but only received two. If your company has an SOP that requires additional charges for extra items, customers should be informed beforehand. The portions provided were too small to go with the sushi. Please improve on this!
Ordered using the Auto kiosk. Got my receipt and was just quietly waiting for my order at the pick up kiosk. The staff was packing Grabfood orders. She looked at me and asked me what is the order number. When she asked me that, I told her i am not a Grab rider. I was just waiting for my order. She said, "Oh" and just looked away. I am indian. I was wearing a buttoned shirt and jeans. No Grab uniform present. What audacity did she have to assume someone of brown skin is automatically a Grab rider? The racism in this country is hitting unbearable heights and it is being amplified by these foreign workers.
I ordered the September Mega Sale Bundle which includes 2 house rolls and 2 drinks is very good value. The female staff was very friendly and helpful, went out of her way to answer my queries.