Felt like subway in the way customer got to customise the sushi as per their preference. Food was served fast. Can order and pay at the kiosk. Napkin, cutleries and drinks were self help at the sides. Decent sushi.
I used to enjoy Maki-San when they first opened at Dhoby Ghaut—it was a go-to spot with long queues, which spoke to its popularity. However, over time, I feel their standards have dropped significantly. I recently purchased a DIY Mega San ($13.75), along with popcorn chicken and a drink, and I was thoroughly disappointed. The sushi had an overwhelming amount of rice but was severely lacking in actual ingredients. I could barely see any protein, and the beef I ordered was almost non-existent. It felt like I was just eating plain rice with a few scattered toppings. The popcorn chicken was another letdown—mostly flour and batter, with very little actual meat. Overall, the meal was not worth the price, and the quality has diminished compared to their early days. To put things into perspective, I also bought a kimbap from a Korean store, and it was far more filling and satisfying than Maki-San’s sushi. It’s disappointing to see a brand that once had great quality and loyal customers lose its touch. Would I return? Probably not. At this price point, I’d expect better portions and quality. purchased from compass 1 sengkang
The staff at Maki-San were incredibly friendly, welcoming and attentive throughout my visit. They were polite, patient and always ready to help with a smile. The service was fast, efficient. Great customer service