Kelvin OngUtterly disappointed with KFC Wisteria Mall. Ordered from grab food and food arrived at about 7pm+. Items we packed nicely and hanged on my door by the rider, well done rider. Brought in the food and found out there were missing few pieces of chicken and few pieces of sides. We took a photo and sent to help centre. Replied by them at 10.50pm asking for a clearer picture. Grab rider provided photo of items delivered, we provided our full photo of recieved items at 7pm+. So you guys expect us to wait for 3 hours plus for your reply and send you another photo ? It can be seen clearly if compared from the rider photo proof of delivery and the photo we provided, so my wife and I have to go hungry for 3 hours plus to wait for your reply? If you admit sorry, we missed out packing one more box into your packaging, okay fine, but NO, is we are being asked for a clearer photo 3 hours later after we made our enquiry Had been eating KFC for years, this is one of the very unreasonable experience we faced. There will be a second now if we want to order or eat again. All the photos provided and replies will be posted in Social Media. Please we do not need the refund, We already finished the food and digested out 3 hours later after we recieved your reply. Well Done KFC 👍👍👍
BenWhat a failed franchisee. The hottest and stuffiest KFC restaurant, period. Got money to set up restaurant in a mall, no money for air-con hor? And adjusting your tap to the lowest possible water pressure just shows how incredibly cheap you are. Desperate to save your $2 every month on water, right? Honestly, come here and have a look at their tap. Just come. You won't be disappointed.
Corin Has RegretsPoor experience,I bought zinger box and cheese friend addon,didn't give cheese fries lost $2.35 and a side dish(resolved)
