Jinrong HuangIf there's zero star I will not even give one star worst place I ever have my encounter with KFC . Manager by the name of KIT use rude and berated tone towards customer when there is overwhelmed orders. Feedback to him that he's attitude is bad and he said that he don't care as he is already resigning soon or already . And the best thing was he mentioned with a smirk that he likes the look of customer anger expression. Don't even understand why KFC and placed this type of person to be in a managerial post for KFC , completely ruin KFC reputation and image. Previously there's a manager by the name of Enzo who is very top notch in customer service. Too bad he not around in Oasis branch. This KIT guy better stop working in F&B better.
Ian LaiWorst experience ever. Chicken was running out of stock, and instead of resolving the issue quickly, the staff kept approaching customers to change their orders from spicy to original. To make matters worse, when my queue number was finally called, the chicken had only just started frying. I was told to wait another 20–30 minutes for my order — and this was during non-peak hours. Truly disappointing and poorly managed.
Jacqueline TayOrdered take away 2 piece chicken meal and was given a tiny piece of chicken (size of a small whip potato) the other piece had surely shrunk in size too. I have feedback to their helpdesk and they closed my ticket without getting back.
