I was really surprised to receive a “half-bun” burger from KFC — only the top bun, with no bottom bun at all. At first I thought it was just one mistake, but both burgers I ordered came this way. Is this supposed to be a new “trend” for their Original Chicken Burger, or was this simply poor preparation? Very disappointing and definitely not what I paid for.
Good customer service. There's one occasion that they missed one item in my takeaway order, after feedback they immediately call back same day to try rectify the issue.
It has been quite awhile since I have encounter a cheerful, kind and helpful vibes type of elderly employee. Throughout the whole busy dinner rush on a weekend and due to the out-of-service self service kiosk . She remain fast and precise in her order taking and not being angsty despite the queue and never ending orders. A really rare traits nowadays. Kudos to you Kelly👍