Finally tried their la zi ji today. As usual, the KFC chicken pieces were on the smaller side and I do hope they improve this since other places offer bigger portions at the same price. The la zi ji was slightly salty but still very delicious and nicely spicy. A satisfying flavour overall and I really hope they bring this item back again.
Disappointing experience compared to Novena—poor service and management Visited the Junction 8 branch after the peak dinner rush and unfortunately, the experience fell short. Most of the tables were left uncleaned with crumbs everywhere. Ordering via the self-service kiosk was fine, but the wait time was quite long. When my number was finally called in a big batch, my food wasn't even ready at the counter, and the staff seemed indifferent. The biggest disappointment was the Lil Chicken Meal. I specifically ordered it for the Lil Bucket, but it was handed to me without one. No one bothered to explain until I asked, only to be told it was out of stock. If the kiosk had been updated, I would have chosen a different meal instead of feeling shortchanged. To top it off, I upgraded to cheese fries but wasn't even given a fork to eat them with. Definitely a drop in standard compared to my visit to the Novena outlet a few weeks ago
ordered a bbq pockett meal but the chicken inside was pathetically small (1/4 of the size compared to the chicken in the menu lmao) there was no crunch it looked like their non spicy chicken?? where’s the spicy crunchy skin?? and the little sprinkle of veg 😶 im so confused but it was sooo disappointing lol don’t recommend at all 😡