Bought a loaf of bread, and asked for it to be halved and each half to be packed separately. I was told I need to be charged 20 cents for this - it was just for this paper bag, no plastic bags as those are regarded as even more add on costs. Seems somewhat unreasonable to be charged for this paper bag that is needed to protect the bread and an exorbitant amount of 20 cents, esp when this bag is not at all possible to be reused. Management suggest that you review this.
You can taste the donuts are old. Very tiny filling as well about 1 tsp. You ca see the hokkado filling, after i sliced a tiny bit, there’s no more filling inside. Waste of money. I like their cream puffs that’s why i tried these, but never again.
Kazo, we love your donuts and cream puffs! Especially the hokkaido cream filling BUT what's up w your cakes. So disappointing! Where's the gula melaka in my ondeh ondeh cake please? All we taste is pandan cake and cream. You can see how very little gula melaka was erm dripped maybe on the cake? Disappointed la. The colour of the gula melaka is so light, barely there. Barely tasted cheese in their cheesecake either. I say go for their signature donuts and cream puffs not their cakes! I don't know if I'll give your tarts or anything else a chance now.