j gI ordered 3 sets of Fun for Meal A (D), all in original flavor, but received 1 set in spicy and 2 sets were missing. Very disappointing as the order was not prepared correctly. I hope the team can improve order accuracy moving forward. Also, no one is answering the phone number listed on your website, which makes it even harder to resolve the issue.
David MartinVery poor experience at Joibeee. I waited in a long queue at the automated kiosk, placed my order, and only found out at the payment stage that PayWave was not working. This should have been clearly stated before customers started ordering. When I went to the counter, I was told payment only works with a particular card or by swiping a physical credit card. I do not carry cash or physical cards, so this was a complete waste of time. The staff and system made the process frustrating instead of helping customers. Joibeee should fix the payment issue or put up a clear notice before people queue and order. Very disappointing experience. I would not recommend this outlet unless they improve their payment system and customer handling.
Barry PeppezNot a place to come during dinner. The staff is not very inefficient. We waited more than 30 minutes after ordering from the self help kiosk. I see food just stacked up. They have to take orders from people queuing as well and online orders. I see many people standing by the counter waiting to collect their food. The management shld do something about this.
