Ong Chee SiongBad attitude and customer service the old lady scold customer with no reason. And never say sorry when she found out she was the one mistake. The young guy and young lady in front of me get scold for no reasons. They queue for pay but the old lady scold loudly and ask them to queue and ask me to pay first. But they are the one come before me. Even she want to ask people queue there is a lot of ways which is more much better and polite. Please get someone with better attitude for your stall or else business will be affected for sure as food is not special enough to attract customer also.
XV XRFood standard is average and soup taste is so so. Cuttlefish is very chewy and the vegetables are v old. Tried once and wonder how come they still around with this kind of food standard.
Moh Xian PingWe have a real bad dining experience at Jing House Yong Tau Foo near Tampines Mart. The old lady serve in a real bad attitude with bad customer service. We queued and get all the food we want and willing to make the payment but the old lady who is the one cooking the food scold us directly in loud and bad manners. She scold us for not queueing properly and ask the guy behind to come over and make the payment directly. The guy confused and tell her that we are the one came first. She heard this but she still not going to apologize for her mistake but still think what she did is correct and continue to scold us about not queueing properly. She say we should queue on the right side she point and mentioned that we should queue here as stated but actually what stated is only “pay here”. Everyone was looking at her even the other diners in the restaurant at the moment. Cashier is the one apologize to us but in silent mode, I believe that this is not the first time she show this bad attitude to others even to her colleagues. There is only 3-4 customers, not busy at all at that moments. If she cannot handle the pressure even only 3-4 customers then she should work as other position maybe as cleaner as cleaner won’t get pressured. Or this stall should get less customer? So she can handle with it and provide better customer service with a nice attitude. We did not do anything wrong, but she scold in loud and bad is something should not be happening. Even that some customer did something wrong she also should advice in gentle and polite way first but not in such ways. This is really a bad dining experience I should say and won’t be coming back to here anymore unless some action is taken. Will suggest friends colleagues cousin and everyone else I know about this and not coming to here. A real bad experience!!!!
