I visited this outlet and asked the staff at the counter whether their tarts and bread were halal certified. Instead of responding verbally, the staff member simply pointed at their halal certificate on the fridge without saying a single word. I still went ahead with my order because I genuinely wanted to try the tart, but this will be my last visit to this outlet. Basic customer service goes a long way, a simple “yes, we’re halal certified” would have sufficed. It’s frustrating that this still needs to be said: the food is only one part of the experience. How customers are treated matters just as much, if not more. A warm, responsive attitude costs nothing, and its absence leaves a lasting impression, for all the wrong reasons.
we managed to try a box of 6 of their tarts! their cheese tarts had a creamy, rich cheese flavour, which was complimented by the buttery base of the tart. firstly, we enjoyed the blueberry cheese tart. The blueberry flavour added a unique refreshing and slightly sour taste to the tart. this tart is perfect for those who feel jelak more easily. secondly, the almond chocolate tart was on the richer and more decadent side. the almonds were slightly soft, but still managed to add a nice crunch to the tart. the chocolate was not too sweet as well, and paired the cheese quite nicely. lastly, the salted egg yolk cheese tart was a unique flavour combination! the salted egg yolk matched the sweeter and creamier cheese filling quite nicely. it was not the best combination, but perfect for salted egg yolk lovers. overall, their tarts are definitely worth a try!
I had an amazing experience at the service was excellent, and the staff were so friendly. I absolutely love their original cheese tart it’s a perfect balance of creamy and sweet with a delightful crust. Highly recommend! 😊