Kong Wen ShengFirst week of becoming a SUSS student, I had 2 options. Subway & this. After having subway for 2 days straight, decided to try this queuing economical rice store. Food portion is decent and you could tell I eat a lot, but the price is a little pricey. I'm glad I was introduced to the Foodclique and Koufu @ Blk A at SIM. So go there okies!!! I saw other reviews stating the aunty is rude etc, maybe I met her on her good days, she chat with me in basic cantonese, but that's definitely cos no one is in the queue except me.
Ming Wei LeePortion is good but price is pricey and shocking. Beehoon (after replacing rice) is $5.20 for 1 meat and 1 veg. Had to confirm 3 times that I did not hear wrongly from the auntie. I'm sure outside mix food store doesn't increase the price jus because you swap to beehoon. Oh wells.
E FI write this review to recount an incident at Food Fest at SIM GE Block B, L1, that occurred on 30 Apr 2025 at around 945am. I was in the queue and come my turn to order, I wanted a breakfast set which I communicated it in English to a bespectacled, brown uniform-wearing lady staff with hair band (in photo). As I wasn’t sure, I then enquired on what drink was available for the set but she couldn’t respond to me and instead asked me to step aside as I was deemed to be “taking too long to choose my drink” by her. She not only couldn’t respond to my query which was in plain English but she was rude to me in how she handled my query. She showed no understanding on my query either due to a lack of understanding plain English, poor listening skills or both. With that, she is unfit to be in a customer-facing role as it’ll leave leave customers with a sour note from what is supposed to be a straightforward experience of getting food and drinks. I don’t appreciate such an experience and I hope that the management can take my feedback as constructive for future improvements.
