Naz Shaik FThe chocolate chip muffin I got was a bit stale and hard. Appreciate that the staff were helpful to label my muffins so I could tell which is which.
C LeongMy father say want simple cookies 2 lighter color and 1 dark choc which are 3 for $5 and he even point. I confirm with the person and point 2 choc chip and 1 dark choc m&m but she saw and purposely take 2 dark choc and 1 chocolate chip cookie. When I thought she can understand simple English and try to point again, she took wrongly she said she don't understand mandarin when previously my dad speak English and we even point at the cookies. I then speak to her in english and then she rudely say if want chocolate chip cookie have to pay 3 for $6 and give me a disgusting smirk look. Then why all cookies put 3 for $5? I then say if give me bad attitude then don't want never mind. Not only is she nasty but rude and dumb. Smart people don't anyhow vent their anger on customer. I bought at other branch and it's slightly better. No idea what the management is doing to hire this kind of people to their business.
Annie rangie Teo27 Jun: 2:34pm. I wanted to commend Amelia from Famous Amos at Tampines Mall for her outstanding customer service. During my visit, there were network issues with the store's payment system, and I could only pay using my ShopBack account. Unfortunately, I was also experiencing mobile network problems and couldn't even load the ShopBack app. Amelia kindly lent me her hotspot so I could complete my payment. She was genuinely helpful throughout the entire process and remained patient while I sorted everything out. Her willingness to help made what could have been a frustrating situation into a pleasant experience. Employees like Amelia are a true asset to Famous Amos. Thank you, Amelia, for your kindness, patience, and exceptional customer service!
