Hanza HanzyHonestly, i just like the overall experience of me ordering my food at downtown east crave! Fast and easy! Waiting time not too long! Acceptable. I really appreciate to the server , a lady, cant remember her name, i can tell she’s smiling while asking me whether do i need my cutlery. Thanks for good service
Brandon NuiI have ordered a pick up and needed to wait one hour. Additionally the young chap forgot to put the spicy chicken cutlet and vegetable in my nasi lemak and served me plain white rice. After going back to ask him, he still gave me the wrong order (non-spicy chicken cutlet). The guy do not even know how to cook the rice properly as it it mushy. Horrible service. I was a frequent buyer but i will not be patronising this store anymore. Dine at your own risk!
Jerrold NgMariam was friendly and helpful in explaining the various options and creating a welcoming presence for customers. Regarding company policy, Crave could be more flexible in allowing customers to change between sides if the price of the sides are the same. For example, egg to otah.
