This female employee provided terrible service. She made customers wait the moment they arrived. Her attitude was awful and rude. She didn't even mention they were out of rice noodles. My price was clearly $11++, but she told me it was $13++, which seems suspicious—she was deliberately overcharging me. I hope management can handle this. I'm extremely dissatisfied.
My chicken is not fully cook and my sister brought otak2 she been waiting for like more than 10 minutes and the otak2 not even hot is cold !! Service also so bad ! They cooking with playing hp too !!
The food was good, but the service was much too slow — especially considering the food is pre-made. I placed my order around 7:40 PM but only received it close to 8:05 PM, which was quite disappointing given that everything was already cooked and ready. There weren’t many customers at the time, only 2 in-front of me. yet the staff seemed more focused on topping up the food trays than attending to those waiting to be served. In my opinion, customer service should take priority — particularly when the place isn’t busy. This experience could have been much better with quicker service and better prioritisation.