Excellent service by Syakir! I came by for lunch on Friday, and he was managing the counter alone with many orders coming in, including a huge order of 10+ packets ahead of mine. Even under pressure, he stayed efficient, chill, and very patient with customers. Really impressive service — well done, Syakir! 5 stars 🌟
This is how the team pack my food and put ice drinks w hot food. I called their hotline but no one picked. Escalated to mall management
The service staff was very slow, i ordered my 1 set of nasi lemak at 11.24 but only got it at around 11.45 despite there not being a lot of orders. Not only that, I saw that he kept mixing up some of the orders of the other customers - getting orders wrong, and mixing up take-aways/ dine-ins. Hope Crave can train their staff better before getting them to manage the front. Also to my surprise, I found a string in my rice which made the meal a total letdown. I did not expect these kinds of standards.