Alfie JayThe Atmosphere and Service Securing a table on a Sunday afternoon was surprisingly easy, with a few empty seats readily available. However, the service experience quickly took a downturn. Right after ordering, the queue screen revealed a staggering backlog of more than 20 orders ahead of mine. It was obvious the kitchen was entirely overwhelmed by Grab and Foodpanda requests. This heavy focus on delivery orders left the physical patrons severely neglected. The dining area was filled with frustrated customers repeatedly approaching the counter to chase down their delayed meals, which made for a rather chaotic environment. The Food I tried both the Nasi Lemak Royale and the Nasi Lemak with Curry Chicken. After a 20-minute wait, the expectation was at least a fresh, hot meal. Unfortunately, the signature coconut rice was served lukewarm. For a dish that relies so heavily on the warmth and comforting aroma of its rice, this was a major letdown. The Verdict It is disappointing to see a food outlet prioritize delivery apps at the expense of the actual restaurant experience. Between the excessively long wait, the disgruntled crowd, and the lackluster food temperature, the overall visit definitely leaves room for massive improvement.
Micky YeowVery disappointing experience. I ordered at 11:12am after being told the waiting time would be around 15 minutes, but my food only arrived at 11:53am—a 41-minute wait. Other customers were complaining too, but staff said orders couldn't be cancelled. To make matters worse, I almost finished my drink before my food arrived. The trays were not cleared, there were no tissues available, and the dining area was untidy. The food portion was also disappointing—very few peanuts, a tiny egg, and a very small chicken wing. The portion did not match the price. This isn't my first visit with long waiting times, but today was the worst. I won't be coming back.
WENZI GDThe staff of night duty 3/3/2026 and 8/3/2026 should be freaking ashamed of himself/herself. Depsite warning and special remarks not to served cold wings that were left outside for sometime yet they still served it to me cold not even warm! Freaking disappointed with this kind of standard from them despite being their loyal customer. Think before you guys order from their platform. Shame on the staff that were on the duty, hope u get back the same treatment someday. Totally spoiled my night and meal with these freaking cold wings of ur from ur staff within a week twice. Don’t even bother making it hot for godsake.
