Mojojojo Limtell me... that my order is suppose with MAYO or without? When your receipt shows x1 Mayo... I suppose the indication No lettuce already tells you No means No.. and if I have chosen no mayo it will showed x1 NO MAYO.. Come on, this is not my first time eating burger king and requesting no lettuce with additional mayo.. Your service and kitchen staff insisted that I requested NO MAYO. I raised my concern that maybe the ordering machine has a problem but they insist I'm the problem to request no mayo. They both even mumbling to each other that the problem is on me not the ordering machine. Come on.... Do I need to cheat for a sauce??? I fully understand that any Service line ain't an easy job ... I don't need you to apologies... Simple steps, no worries I'll get you some mayo .. that's it ! Perhaps, taking the lead, check on your machine, not wasting any time with me identifying who's right or wrong. Not every feedbacks are out there to find out who's at fault! I'm just here to have a happy meal!
S. GohWaited at counter for 10 minutes with none of the staff attending to me. Saw 4 staff behind the counter. One staff at the kitchen, 2 staff behind counter, 1 at the packing side. Let me mention that one staff was busy cleaning the drinks dispenser and counter top. Another staff was in the dining area cleaning. Asked the staff if someone could attend to my order as I wished to place an order using Shopback payment and was told to wait. So I asked whether I should go off and returned, and was informed I should do so. Asked if I should return in 10, 15 or 30 minutes, and staff told me to return in 15 minutes before someone could attend to placing my order at cashier counter. Am currently typing this out while waiting out this 15 minutes. Ridiculous.
CarrieBought BK on Grab. Purchased 3 sets. Missing 1 drink, two burger comes without patty but an extra strain of hair, chicken burger with extreme salty chicken patty. First time purchases burger without patty..how sure how to feel about this..?
