Very nice and friendly counter staff specially the Chinese old uncle. He is SO friendly and nice, always with a smile when serving customers. Happily working everyday. Bread are fresh and soft. With quite a fair bit of choices to choose from. Really like their 4-in-1 bread and strongly recommend their “square cake” (方块盒子蛋糕). Always going fast specially flavours like durain and kaya. Must try the durain and tiramisu flavours.
Male uncle staff was inflexible, insisted on seeing physical Pioneer card and refused to accept pink NRIC + age for the elderly. Pls be more compassionate to our elderly singaporeans!!! Ironic since this is within a hospital.
28 Sept 2024 at about 1250pm. Was at NUH Bread Junction outlet asking to buy candle as it was my father birthday. And NUH had already provided him a cake without candle. Your staff straight away told me and my sister that they couldn't give free candle. Understand that they are following procedure, so I decided to buy a mini cake and 1 candle was provided to me. When requesting for a plastic knife to go with it, the supervisor say no, as the mini cake does not comes with plastic knife. I mean come on, how much is a plastic knife? Can't they be more sympathetic? My father only able to come down for less than half an hour due to his condition. I am seriously disappointed with your staff and how they gave their service. I mean your staff treat the cutlery as if they cost a bomb. So what if I accidentally broke the plastic knife you gave, I cannot get a new one? According to your supervisor, one cake is only entitled to one knife.